1. Acceptance of Terms

By accessing or using DentPulp.com, you agree to be bound by these Terms of Use, along with our Privacy Policy and other applicable policies.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old
• You are a dental professional or purchasing on behalf of one

3. Product Information

We strive to ensure that all product descriptions, pricing, and images are accurate. However:

• Errors may occur
• Product packaging or design may vary
• Specifications may change without prior notice

4. Orders and Pricing

• All orders are subject to acceptance and availability
• Prices are subject to change without prior notice
• We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraudulent activity

5. Payment

We accept multiple payment methods including UPI, credit cards, debit cards, net banking, and Cash on Delivery. All payments are processed through secure third-party payment gateways.

6. Shipping and Delivery

• Orders are typically dispatched within 24–48 hours
• Delivery timelines may vary based on location
• Delays may occur due to logistics or unforeseen circumstances

7. Returns and Refunds

Returns are subject to our Return and Refund Policy:

• Limited return window (e.g., 2 days)
• Certain consumables may not be eligible for return
• Refunds are processed after product verification

8. Intellectual Property

All content on DentPulp.com, including text, images, logos, and design elements, is the property of DentPulp and may not be used without prior written permission.

9. Limitation of Liability

DentPulp shall not be liable for:

• Any indirect, incidental, or consequential damages
• Misuse of products
• Clinical outcomes resulting from product usage

Products must be used by trained professionals only.

10. User Conduct

Users agree not to:

• Use the website for unlawful purposes
• Attempt to disrupt or compromise website functionality
• Provide false or misleading information

11. Third-Party Services

We may use third-party tools and services for payments, analytics, and operations. We are not responsible for their performance or policies.

12. Termination

We reserve the right to suspend or terminate user accounts for violation of these terms.

13. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in New Delhi, India.

14. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the revised terms.

15. Contact Information

For any queries regarding these Terms, please contact:
Email: support@dentpulp.com
Phone: (+91) 11-41551160
Address: A-428, Defence Colony, New Delhi, Delhi – 110024, India
WhatsApp: +91 8178318448